Account & Data Deletion

Splash Bash. Operated by Whale Played LTD.
Last updated: 29 July 2026.

You can ask us to delete your Splash Bash account and the personal data associated with it at any time. This page explains how to make the request and what happens to your data.

How to request deletion

Email us. Send a deletion request to the address below and include enough detail for us to find and verify your account.

Request deletion by email

This opens an email to [email protected] with the subject pre-filled.

What to include

So we can find and verify the right account, please include:

What gets deleted

DataWhat happens
Saved game, including progress, scores, coins, lives, boosters, unlocks, and settingsDeleted from our servers.
Account identifier and profile fields, including Telegram ID, name, username, and languageDeleted from our servers.
Analytics records tied to your identifier, including Mixpanel, Firebase / Google Analytics, and AdjustDeletion requested from those providers where technically feasible.

What we may keep

We may retain a limited set of records where the law requires it or to prevent fraud, for example minimal purchase and transaction records needed for tax, accounting, or audit purposes. These are kept only as long as required and are not used to rebuild your game profile.

Purchase records held by Telegram, Apple, or Google are controlled by those platforms. To remove data they hold, please also use their account and privacy tools.

How long it takes

We process verified deletion requests within 30 days. We will confirm by reply once your data has been deleted. Deleting your account is permanent and cannot be undone, and your progress and any unused virtual items will be lost.

Contact

Whale Played LTD
Email: [email protected]